Tools, Folder options is disabled

The problem:
In Windows Explorer, clicking on “tools” you should see “folder options” as the fourth option. Sometimes this is missing.

The Cause:
Often this is virus or spyware related to prevent you from viewing hidden files on the computer.

The Solution:
Click “Start”, then “Run” and then “regedit”
Click through to:

HKEY_CURRENT_USER,
SOFTWARE ,
MICROSOFT ,
WINDOWS ,
CURRENT VERSION ,
POLICIES,
EXPLORER
Then delete every entry listed starting from the bottom entry.

Note: If you cannot get into the registry, see here for a solution

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